Payment & Security
Payment & Security
Payment & Security
How payment choices, transaction approval, order totals and secure checkout are handled when you purchase ZORVYQEL™ bath and shower products.
Payment Methods
At checkout, you will see the payment methods available for your transaction. The options offered may depend on your country, currency, device, order details and payment providers enabled at that time.
Choose a displayed payment method and complete the steps requested by that provider.
Payment Authorization & Verification
A payment may be reviewed for authorization, identity confirmation or fraud prevention before an order is accepted or dispatched.
Issuing banks and payment services can require extra verification, reject an attempted charge or hold an authorization temporarily. Their procedures and release times are determined by them, not by our store.
Checkout Security
Transactions are handled through Shopify checkout and the applicable payment services using security controls intended to safeguard payment data.
We do not keep complete card numbers on our own servers. Payment providers handle sensitive card information as necessary to process a transaction.
Prices & Final Order Total
Review the amount shown at checkout before paying. It includes applicable product prices, available shipping options, taxes when applicable, and discounts that have been successfully applied.
The currency shown in checkout is the currency used for your transaction. Check delivery information, quantities and the final amount carefully.
Financial-Institution Charges
Your financial institution may apply currency-conversion, foreign-transaction or similar fees in addition to the total collected by our checkout.
These fees are set and collected by the financial institution or payment provider.
Discount Codes & Promotions
Enter a valid code before completing the order and confirm that the reduction appears in the final checkout amount.
Promotions can carry expiration dates, minimum-order requirements, eligible-product rules or usage restrictions, as stated alongside the offer.
Declined, Pending, or Duplicate Charges
If payment is declined, review your billing details and contact the issuer if needed. A pending transaction may be a temporary authorization rather than a completed debit.
For a possible duplicate payment, email service@zorvyqel.com with your order number and the relevant transaction date and amount. Do not email confidential card credentials.
Order Confirmation
A successful checkout normally triggers an order-confirmation email. If no email arrives, check your junk folder and verify the address supplied during purchase.
Customer support can help review your order status.
Payment Questions
For an unexpected charge or checkout question, write to service@zorvyqel.com with a description and order reference.
Never include your full card number, card security code or bank password.
Include your order reference and details of the issue, but never send full card data.