This online store is operated under the ZORVYQEL™ brand by Nanjing Yingyao Technology Co., Ltd.

By placing an order or using the site, you agree to the policies applicable to that activity. Please refrain from submitting an order if you do not accept the applicable terms.

Purchases should be made by someone aged at least 18 or who otherwise has the legal capacity to enter a purchase agreement in their jurisdiction.

Younger users require a parent or legal guardian's involvement and consent.

If a customer-account option is provided, account holders are responsible for entering accurate details, protecting passwords and informing us of suspected unauthorized activity.

We try to describe product features, materials, colors, dimensions and availability accurately.

Our bath supplies include silicone shower scrubbers, scalp-care brushes, manual foot-care accessories and related products.

Photographs, display settings and production tolerances can cause modest variations in appearance or measurements. Product details may be corrected when an error is identified.

Material differences in function, included components or the ordered item are reviewed under our return and product-issue procedures.

Submitting checkout details is an offer to purchase. An automated order email confirms that your request was received, but acceptance may be subject to inventory and payment checks.

We may refuse or cancel orders if reasonably necessary due to payment failure, suspected fraud, stock unavailability, material price errors, legal restrictions or inability to deliver.

Any collected payment for an order canceled by us will be refunded as applicable.

Checkout displays the relevant currency, product prices, any taxes, shipping costs, promotional reductions and the final payable total.

By providing a payment method, you confirm authority to use it. See Payment & Security for further checkout information.

The processing estimate is 2–4 business days after payment confirmation, with up to 5 business days in particularly busy periods.

Estimated U.S. carrier transit for supported standard service is 10–15 business days following dispatch.

Timing is an estimate rather than a guaranteed arrival date. See our Shipping Policy for details.

Our procedure permits eligible return requests within 30 calendar days after confirmed delivery.

Following receipt, inspection and approval, eligible refunds are normally initiated within 5–10 business days; the financial institution may need additional posting time.

An approved return has no restocking fee. Return-shipping responsibility depends on the return reason. See our Return & Refund Policy.

Inspect a delivered product promptly and contact support if it is faulty, incomplete, incorrect or materially inconsistent with its description.

The reporting target is within 7 calendar days after delivery. Include the order number and supporting photographs where useful.

Where we verify an error attributable to us, we will supply an appropriate resolution at no additional cost arising from that error.

Contact us soon after ordering if you need a change or cancellation. We will attempt to help before fulfillment, but an order already being packed, processed or dispatched may no longer be changeable.

No cancellation fee is charged for an order canceled successfully before fulfillment begins.

Offers may carry expiration periods, eligible product lists, order-minimum rules or redemption limits.

Apply valid codes before finishing checkout and check the final total. Unless a particular promotion says otherwise, offers are not exchangeable for cash and may not be combined.

Use bath products only as directed by the applicable instructions and product descriptions.

Rinse and dry cleaning tools as recommended, avoid using abrasive surfaces on damaged or irritated skin and use caution on wet shower floors.

These consumer bath accessories are not medical devices, and general product descriptions are not professional medical advice.

Follow any product-specific warnings. Stop use if an item causes discomfort or skin irritation, and seek appropriate professional advice where needed.

Please contact support before placing unusually large, wholesale or commercial-resale orders so that availability and applicable conditions can be reviewed.

Reselling a purchased item does not grant the right to claim to be an authorized ZORVYQEL™ distributor or representative.

Our brand name, product descriptions, website graphics, photographs, packaging presentation and other original materials belong to the respective rights holders or are used by permission.

Except where allowed by law, website content must not be copied, redistributed or exploited commercially without authorization.

If you submit a public review, question, photograph or comment, you are responsible for its accuracy and lawfulness.

By submitting content for publication, you grant us a non-exclusive permission to host and display it in connection with the store to the extent allowed by law.

We may moderate submissions that are unlawful, misleading, abusive, privacy-invasive or otherwise inappropriate.

Users must not use the store for fraud, unauthorized payment, harmful code, account intrusion, unlawful personal-data collection, intellectual-property violations or impersonating the business.

We may take reasonable action against misuse, including limiting access or canceling an affected order.

The store operates through Shopify and may use third-party payment, delivery, security and communications providers.

Their services and external pages can be governed by their separate conditions and data practices.

Events beyond reasonable control—such as severe weather, carrier disruptions, strikes, government orders, customs delays or widespread network outages—can affect performance and delivery.

We will endeavor to communicate relevant information and provide an appropriate response.

To the extent legally permitted, general website content and store services are supplied without warranties other than those expressly made or required by law.

Certain categories of indirect or consequential loss may be limited where the law allows.

Nothing in these terms excludes statutory consumer protections or liabilities that cannot lawfully be limited.

These terms are subject to applicable laws and any mandatory rights connected with a customer's jurisdiction or transaction.

If a dispute arises, please contact support to explore a fair resolution. This does not remove access to legally available remedies.

If one provision cannot be enforced, other lawful provisions may continue to operate.

A delay in enforcing a term does not by itself waive the right to enforce it later.

We may change these terms in response to adjustments in our store, services or legal obligations.

The current revision will be published on this page. Unless required otherwise by law, the version applicable when an order is placed generally governs that order.